SwarnaVyapar
Customer loyalty program for jewellery shops
Set up points on every paid invoice, let customers redeem at checkout, and run referral codes for family buyers — directly inside billing. No separate loyalty app, no double entry.
Har invoice pe points. Checkout pe redeem. Referral code bhi. Billing ke andar hi.
Same workspace as inventory, schemes, khata & loans — see plans.
Generic loyalty cards don't work for jewellery
Coffee shops use stamp cards. Jewellery shops need something more sophisticated — customers buy infrequently (festivals, weddings) but spend large amounts. Most billing software treats loyalty as a bolt-on: separate app, manual sync, and staff who forget to apply it at the counter. SwarnaVyapar puts loyalty inside billing so points earn automatically on every invoice and redemption is one step at checkout.
Who this is for
- Jewellers who want to retain festival and wedding customers across years
- Shops that want to give referral codes to customers who bring in family
- Owners who want points visible on the customer profile — not on a paper card
- Teams already using SwarnaVyapar billing who want to activate loyalty
How the loyalty program works
Enable loyalty in Settings and configure the earn rate (for example, 1 point per Rs 100 on invoice value). On each saved invoice, points are calculated and credited to the customer profile automatically. When the customer returns, staff see the redeemable balance on the invoice screen and apply it as a discount before confirming the sale.
Referral codes and tier history
Customers can be given referral codes. When a referred customer makes a qualifying purchase, the referrer earns bonus points. The customer profile shows full points history and tier if you have configured tiers.
How it works on the counter
Enable loyalty in Settings
Go to Shop Settings then Loyalty. Enable the program and configure earn rate (points per Rs spent) and any tier rules.
Points earn on every invoice
When an invoice is saved, eligible points are calculated and added to the customer's loyalty balance automatically.
Redeem at checkout
When creating the next invoice, the customer's redeemable balance appears. Staff apply it as a discount before saving.
Share referral codes
From the customer profile, share their referral code via WhatsApp. Referrer earns bonus points when the referred sale is complete.
What you actually get
- Points earn automatically on every saved invoice
- Configurable earn rate
- Redemption at checkout in one step
- Referral codes for family buyers
- Customer loyalty history and tier on profile
- Same billing screen — no separate loyalty app
Questions shop owners ask
Do customers need a separate app for the loyalty program?+
No. Loyalty is inside the shop billing system. Staff see points balance when creating an invoice.
Can I set points only on gold purchases, not making charges?+
Earn rate configuration lets you include or exclude making charges based on your shop policy.
Referral code kaise kaam karta hai?+
Customer profile se referral code share karo WhatsApp pe. Jab referred customer purchase kare, both get their respective benefit based on your settings.
Is loyalty available on the free plan?+
Loyalty is available on paid plans. Check the Pricing page for the plan that includes loyalty features.
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